Returns & Exchanges

Handcrafting something special for each of our valued customers is at the core of our brand. Therefore every piece is Made -to - order.

Bearing this in mind we do not take returns or provide exchanges. As each piece is created solely for you.

However, you can write to us with your concerns and feedback at:
MAIL: jewelleryopalina@gmail.com WHATSAPP: +91 88238 82333

We are only a text away to resolve all your queries regarding your purchase.
IN CASE OF WRONG ORDER: 
Customer satisfaction is our priority. In case you receive items that were not part of your order we would be happy to replace them. 

Mail us with your order details along with a picture of the incorrect item(s) at jewelleryopalina@gmail.com 

In this case we would have the return picked up from your doorstep. 

The returned items would be subject to a quality check and must be returned in the original condition with the original packaging. Post the quality check we would dispatch the replaced items.